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| Mr. H.K. Chang, Managing Director, Samsung Electronics India - Sri Lanka Branch Office and Mr. Omer A. Fareed - CEO, Amazai Group |
Customer Contact Center for Samsung
Envoy Facility
Management Services Pvt. Ltd, a subsidiary organization of the Amazai Group of
Companies, sets up a Customer Contact Center of Samsung, the largest South
Korean conglomerate, at the World Trade Center, the commercial hub of Sri Lanka.
Announcing the partnership with Samsung, the inauguration of the new office was marked by the
attendance of Mr H.K. Chang, Managing Director, Samsung
Electronics India - Sri Lanka Branch Office and Mr Omer A. Fareed - CEO, Amazai Group.
Envoy
Facility Management Services Pvt. Ltd. provides the strategy, the solution and
the service needed to solve complex business issues and to achieve results
whilst maintaining competitive advantages. This remarks the fact that, being
the largest mobile phone maker in its home market and the third largest in the
world, Samsung accelerates a new image in the mobile phone market in Sri Lanka
with the long term bondage with Envoy Facility Management Services Pvt. Ltd.
With innovative new brands accompanied by fresh and exceptional technology, the
inauguration has been embarked on 1st September 2014. As an
exceptional donor of customer services, Samsung World Trade Center office as a
call center locale, will especially work on to elucidate all the customary
needs via phone.
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| Newly opened Samsung contact center. |
The
CEO of the Amazai Group of Companies, Mr. Omer Fareed stated that the group is
also proud and privileged to have a liaison with Samsung as business partners for
the first time and is delighted to full fill all the operational facilities for
the new office. The partnership will improve the value of the services run
through Samsung new office at the World Trade Center with Envoy Facility
Management Services Pvt. Ltd. providing all the managing and out sourcing
facilities for the introduced office.
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| Staff of the newly opened Samsung contact center. |
With
the advantage of the close proximity with the Samsung head office in Sri Lanka
which is also situated in World Trade Center, the valued clients are lucky to
solve all the issues through the fresh office. The aggravating demand for
Samsung services has paved the path to enhance the offices around the country
with the new step of collaborating with a highly reputed Sri Lankan Company.
About Amazai Group of Companies
Amazai
Group of Companies established in 1990 is a dynamic group of companies head
quartered in Sri Lanka. All members of the group are Private Limited liability
companies and today the group is forging ahead as one of Sri Lanka’s leading
Private Sector organizations with a solid business reputation and sound
financial eminence.
Tags
Sri Lanka Business